Satisfied with your fleet management team? Leave a review of Ewald Fleet Solutions.
Time can be “on your side” or you can also be working “against the clock”. Melissa, quickly realized both were happening! Five minutes before the end of her day she got a notice that a customer’s fuel card was locked and Melissa quickly contacted the customer in hopes of resolving the issue. Knowing that in a few minutes both she and the customer were heading home for the day, Melissa placed a timely phone call, a problem was diverted and the driver who needed to be able to use the fuel card did not become become stranded or inconvenienced in other ways. We appreciate our employee’s customer service skills and understanding of our customer’s needs!
Ewald was a significant contributor and partner to our company as we took on a challenging growth opportunity. I am quite sure we could not have succeeded without their help.
As an owner of a family business that has been around for over 100 years I understand how important customer service is and how your business is perceived. Our company has always been committed to exceeding our customers expectations by providing them with excellent products and service. We also expect that same commitment from all of our vendors. We have been working with Ewald for close to ten years and I wanted to finally take this opportunity to let you know how pleased we have been with your help in managing our fleet. As you know in a family business it is always important to watch the "bottom line", however more importantly developing long term relationships with your customers is just as important. Through our years working with Ewald we have received nothing less. I would gladly recommend Ewald Fleet Solutions to any company that is looking for a vehicle management company. Again thanks for your continued dedication and friendship.
We have been working with Ewald Fleet Solutions for about 5 years now where we started with a fuel and maintenance agreement. About 3 years ago we switched to a turn-key program including the sourcing and rotating company vehicles in my company. As an international bakery group, we have high standards for all of our vendors. With a fleet of vehicles spread throughout the United States, detail and customer service is important. Ewald Fleet Solutions has exceeded our expectations and provided an outstanding program customized to our needs. They manage the whole process, provide us with input as needed thus allowing us to sell our breads and pastries and not worry about the details involved in managing a fleet. If you have company vehicles, I would highly recommend the team at Ewald Fleet Solutions.
I have worked closely and personally with my Account Executive with Ewald Fleet Solutions for 4 1/2 years although their service to our company has far exceeded my tenure. I have found Ewald to be an excellent resource and provider of our company car requirements and I turn to them with confidence for all of our automotive needs. The many resources at Ewald Fleet Solutions have consistently demonstrated their professional and comprehensive expertise of the industry. This is a very important benefit to me as it allows me the opportunity to trust and rely on them for these needs and focus my attention on the other requirements of our business. One of the more significant achievements made during my tenure is the development of an internet vehicle ordering website which automated the process of vehicle order placement in a time-saving and productive manner. I am happy to recommend them to anyone that may have leasing requirements similar to ours.
Ewald Fleet Solutions has been instrumental in planning a comprehensive fleet program to meet our needs. Their services have allowed us to lower our monthly transportation expense and given oversight to all the costs associated with operating our vehicles. This has a direct impact on our bottom line as well as staffing. I would recommend them for any company that has transportation needs.
All too often one is quick to complain when something goes wrong, but never quick enough to give that special ‘thanks’ for a job well done.
Just a note of thanks for the superior service we have always received from you. Your honest and ethical approach, accompanied by professionalism is to be commended. I realize that we are small potatoes on the ‘market’ of bigger clients… but the service and courtesy extended to us make us feel quite important… always. You and your staff have done an outstanding job of servicing us over the years. Obviously, you have earned our loyalty and continued recommendations. Keep up the good work!
Nice job getting top dollar at the auction for these older units. Your effort stood out to me.
Even though we are considered a small fleet, that fleet is spread out all over the United States, and the tiniest detail is so very important when keeping a national sales force happy. Ewald Fleet Solutions has given me the tools necessary in managing our fleet of vehicles. In today’s electronic world you do not get this kind of service.
You rock. Thank you for your help and for taking care of this so quickly. I just told Sue that I really appreciate how everyone at Ewald Fleet Solutions still believes in actual customer service. Have a great weekend.
Thank you for everything you did to help us obtain our new car in just a few days and make it stress free. We appreciated your kindness and thoughtfulness during this process and we are enjoying the car!
I greatly appreciate the advice and work that Ewald Fleet Solutions did to get us to this very satisfactory conclusion.