4 Best Practices to Expect from a Good Fleet Management Company
Many businesses are involved in a relationship with a fleet management company that truly doesn’t fit their needs. If you find yourself experiencing any of the following situations, it may be time to explore a new relationship. The right relationship coupled with the right program should free up your time and reduce costs, without experiencing any frustration.
1. Personalized Support and Dedicated Customer Service
A quality relationship is the foundation of a successful fleet management partner. Do you have depth in your partnership with your current fleet management company? There will be times when you need a prompt answer. If your only point of contact is your sales representative, you may struggle to get timely answers.
Ewald Fleet Solutions assigns a team to all of our customers that is familiar with your specific program and individual business needs. As our customer, you will enjoy access to our management team as well as our administrative team to provide you with a high level of service.
2. Attentiveness and Proactive Communication
Do you find yourself chasing after your fleet management company for status updates, fleet reviews, and other follow up items? At Ewald Fleet Solutions, our fleet management program is based on maintaining an ongoing interaction with you in order to maintain our agreed course of action. You aren’t just provided an off the shelf program, you gain a support team that will be working alongside you.
3. Fleet Performance Monitoring and Actionable Data
Fleet performance monitoring depends on clear, actionable insights. Too often, reports from fleet providers overwhelm rather than empower.
Reporting is an important tool to assist you with better management of the cost areas associated with your vehicle fleet. Ewald Fleet Solutions takes pride in providing our customer with actionable data. Concise information that allows them to make informed decisions and reduce costs.
4. Your Fleet Partner Saves You Time
Do you find that you are spending more time than you like on your vehicle fleet, and need to focus on other areas of your business? You may have the wrong program in place.
What sets us apart at Ewald Fleet Solutions? Our program will reduce the time you spend on managing your fleet while you gain control over all the associated cost areas. Our customers report spending less time with their vehicle fleet while enjoying greater savings!
Conclusion
Effective fleet management is a strategic advantage that impacts every aspect of your business. Applying best practices like targeted performance monitoring, regular reviews, and tailored support can boost your company’s fleet program.
If your current program isn’t meeting these goals, it’s time to consider a more innovative approach. One that transforms your fleet operations and sets your business ahead of the curve.
If you are currently experiencing any of these situations, it would be beneficial to initiate a conversation with Ewald Fleet Solutions. Contact Us to schedule an appointment.
Frequently Asked Questions
How does fleet performance monitoring reduce costs?
Fleet performance monitoring helps organizations save money by optimizing routes, monitoring fuel usage, and automating routine maintenance tasks. By analyzing driver behavior, reducing idle time, and identifying inefficiencies, businesses lower their operating expenses, minimize downtime, and extend vehicle lifespans. Predictive maintenance and real-time analytics also prevent expensive breakdowns and ensure compliance with safety regulations, which may lead to lower insurance costs.
How do I know if my fleet management program is right for my business?
Your fleet management program should align with your company’s operational needs and goals by offering tailored solutions, actionable data, and direct support from a knowledgeable provider. If you find that you’re spending excessive time on fleet logistics, lack access to clear reporting, or struggle with slow response times, your program may not be the right fit. The ideal program provides regular reviews, efficient support, and customization to adapt to your evolving business requirements.
How often should fleets be reviewed for optimal performance?
Fleets should be reviewed at least quarterly to catch issues early and keep performance on track. More frequent reviews, such as monthly or after major operational changes, are recommended for larger or high-usage fleets. Regular fleet reviews allow managers to identify cost-saving opportunities, address maintenance needs quickly, and ensure compliance with regulations.